Sometime people do ignorance & arrogant, but they don't realize it or maybe they think those behavior are their personality and acceptable. Or maybe you have a problem with your brother, sister, friend, husband, etc. Well, these are some tips becoming a friendlier person (Dale Carnegie's Golden Book, 2000) :
Don't criticize, condemn or complain
Hindari kebiasaan Salahkan, Omeli, Kritik
Give honest, sincere appreciation
Berikan penghargaan yang jujur dan tulus
Arouse in the other person an eager want
Bangunlah keinginan untuk berhasil dalam diri orang lain
Become genuinely interested in other people
Berikan perhatian yang sungguh pada orang lain
Smile
Senyum :)
Remember that a person's name is to that person the sweetest and most important sound in any language
Ingatlah nama seseorang
Be a good listener. Encourage others to talk about themselves
Jadilah pendengar yang baik. Doronglah orang lain untuk berbicara banyak tentang dirinya sendiri
Talk in terms of other person's interests
Berbicaralah sesuai dengan minat orang lain
Make the other person feel important and do it sincerely
Hindari kebiasaan Salahkan, Omeli, Kritik
Give honest, sincere appreciation
Berikan penghargaan yang jujur dan tulus
Arouse in the other person an eager want
Bangunlah keinginan untuk berhasil dalam diri orang lain
Become genuinely interested in other people
Berikan perhatian yang sungguh pada orang lain
Smile
Senyum :)
Remember that a person's name is to that person the sweetest and most important sound in any language
Ingatlah nama seseorang
Be a good listener. Encourage others to talk about themselves
Jadilah pendengar yang baik. Doronglah orang lain untuk berbicara banyak tentang dirinya sendiri
Talk in terms of other person's interests
Berbicaralah sesuai dengan minat orang lain
Make the other person feel important and do it sincerely
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